Our Clients


Leading Through Innovation

An Innovation Heritage

Zitter Health Insights (ZHI) pioneered market access strategy tools. Almost twenty years ago, we produced the first ever service to track prior authorization policies, giving our customers critical data that continues to be widely used across the industry today. We followed this with additional innovative services, including the first service to monitor pharma messages to payers, the first tool to evaluate satisfaction with specialty pharmacies, and the first study to benchmark the effectiveness of competing patient support programs.

A Dedicated Innovation Team

Innovation is so important to Zitter Health Insights that we have a team of innovation professionals dedicated to finding and building the next generation of access strategy tools. This team uses cutting edge technology, to co-create new products alongside our customers:

  • The ZHI Innovation Community is an online social platform, where our customers gather to discuss unmet needs and create solutions
  • Digital Prototyping allows our customers to virtually explore and improve our products before they are fully built
  • The ZHI Idea Lab is an online community of our staff who unleash their inventor personas to brainstorm new products

Customers at the Core of Innovation

  • If you are passionate about access strategy tools, we would love to add your voice to our customer insights team.
  • If you have a great idea for a new product, let us know!
  • Honoraria are provided for time spent.