Our Staff

Our staff deliver the highest level of knowledge, commitment, responsiveness and insights to our clients.  We are driven to be the most reliable resource for you and your organization. From our knowledgeable and dedicated analysts to our experienced and strategic senior leaders, Zitter Health Insights provides you with access to years of unparalleled experience, insight delivery, and a never-ending pursuit of excellence and innovation.

Senior Management Team

  • Mark Zitter, MBA

    Chairman and CEO

    Mark Zitter is CEO of Zitter Health Insights, a business intelligence firm that provides insights focused on optimizing patient access to pharmaceuti...

  • Nicole Dautel

    Vice President, Operations

    Nicole joined ZHI in 2004, and leads the development of all ZHI product lines. She is a results-oriented leader and biopharmaceutical market access ex...

  • Deborah Allison

    Senior Director, Finance

    Deborah leads all aspects of ZHI’s strategic and financial business. She joined ZHI in 2014. She is a results-oriented, innovative finance leader ...

  • Jim Sharp

    Vice President, Information Technology

    Jim oversees application development and core IT infrastructure. He joined ZHI in 2016, bringing more than 18 years of diverse experience in applicati...

  • Sumera Ansari

    Human Resources Business Partner

    Sumera leads the Human Resources function at ZHI where she aligns business objectives with management and employee initiatives. Sumera joined ZHI in 2...

Business Development Leaders

  • Jeffrey Gladstone

    Senior Vice President, Business Development

    Jeff is the strategic client lead for metro-Philadelphia, mid-Atlantic and Southern East coast biopharmaceutical clients. Jeff has over twenty years o...

  • Seana Ziliak

    Senior Vice President, Business Development

    Seana serves as the strategic client lead for west coast biopharmaceutical clients. She provides expert insights on managed care issues to clients and...

  • Trish Kane

    Vice President, Business Development

    Trish is the strategic client lead for select biopharmaceutical clients in New York and New Jersey. She is focused on offering solutions and actionabl...

  • Theresa Penyak

    Vice President, Business Development

    Theresa is our strategic client lead for select east coast biopharmaceutical clients in PA and northern New Jersey. Theresa has over twenty years in s...

  • Noam Shoshan

    Vice President, Business Development

    Noam is the strategic client lead for select biopharmaceutical clients in the North East and Mid-West. Noam has over 25 years of results-driven health...

  • Keith Olsen

    Business Development Manager

    Keith is the strategic client lead for select biopharmaceutical clients and oversees ZHI’s specialty pharmacy sales team.  Keith started with ZHI i...